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Brand Awareness and Customer Loyalty
Brand awareness is the lowest level of brand recall. This is where the brand recall continuum begins, extending from simple brand recognition to having complex cognitive structures constructed on the basis of detailed information concerning the brand. The set of associations and facts about a brand is the direct result of a company's marketing activity, but also of other factors beyond the company's direct control, e.g. recommendations by other product users. The process of building brand image among customers or consumers should be methodically performed and monitored by the company's marketing department.
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Successfully planning central location tests
The terms "central location test" or "hall test" refer to consumer tests conducted in specially adapted facilities in convenient locations where larger groups of people can be gathered.
This type of testing is usually used for research into new or modified products, though it also finds successful application in testing advertising or packaging materials - in other words, in any case where direct contact with the item under research is necessary. Central location tests employ both traditional - quantitative and qualitative - research techniques, as well as modern visual techniques involving monitoring of respondents' eye movements with specialist apparatus ("eye-tracking"), and testing for degree of recall of particular elements of an image by displaying it for a very short time ("t-scope").
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Checklist for selecting a market research agency in Central and Eastern Europe
Just as cultures around the world vary widely, so do business cultures. This can complicate the process of searching for the right business partner in remote parts of the world. Many international research agencies face these problems when looking for partner agencies in the Central and Eastern Europe (CEE) region. This article highlights issues worth considering when choosing the most appropriate partner in this part of the world.
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Successfully conducting research projects across several Central or Eastern European countries
This article is aimed at end clients and research agencies who are considering conducting market research studies in more than one country in Central and Eastern Europe. We argue that co-operating with just one experienced research agency from the region and using it as the single point-of-contact is a better approach than liaising with individual providers who are based in each of the researched countries.
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