Completed projects
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Polish consumer and business attitudes towards insurance services: focus group interviews with consumers and mystery shopping at companies from the financial sector
A global insurance company was planning to enter the Polish market, which is attractive because of its high growth potential....
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Customer satisfaction in after-sales services
Our client, one of the leading internet service providers in Central and Eastern Europe, commissioned PMR to examine their customers’...
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Customer service quality survey
Customer service in the industry of professional services, and especially in the medical tourism segment, is one of the key...
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Culture festival participants satisfaction survey (second edition)
The organizer of a Polish culture and arts festival commissioned PMR to conduct a survey. The objectives of the project...
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Clothing industry - increasing sales by optimizing marketing strategy
Our client, an international clothing retailer, recorded lower sales in the Polish market, despite an extensive distribution network. The business...
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Study of culture festival participants
A culture association which organizes a culture and arts festival in Poland asked PMR for a study of festivalgoers. The...